Oct 4, 2021

Using Mitel phones

Every teacher should have their own phone extension, if you are unsure of yours, please contact IT, the office, or the staff directory.  As we have more teachers than rooms, not everyone will have a specific phone configured for them, though it's not difficult to log into any Mitel phone using your account. You can find instructions (and other fun phone info) in the Quick Reference card:
  1. Log in to voicemail from the target phone– an extension other than your own.
  2. At the Main Menu prompt, press 7.
  3. Press 3 to re-assign the extension.
    • Press 1 to assign the extension.
    • Press 2 to un-assign the extension. (Phone reverts to its original extension.)
Most school phones will show up on the receiver's caller id as (503) 673-7800 (the main office).  Voicemails and missed calls can also be retrieved from the Mitel app installed on staff laptops. To sign in to Mitel Connect the first time:
  1. Open the Mitel app (you probably saw that coming).



  2. Click "Show Advanced" and enter phones.wlwv.k12.or.us in the "Server" field. (Leave "Domain" blank.)




  3. Use the first part of your district email as the username (first letter and first initial are caps, i.e. JonesJ or JonesJ2), ask IT for the default password (it's not P+ID).

  4. Click "Remember Me" if you haven't enjoyed our journey so far...

From here you can listen to and delete voicemails and call history. You can't make calls from here, but it does help with management.


Any school extension that doesn't start with a 7 is not directly dialable from outside the district.  However, people can still reach your extension directly by calling (503) 673-7815, and entering the extension when prompted.

Directory Assistance
Mitel phones have a "Contacts" button which allow you to look up other district phone extensions. 

Press the   button on your phone and use the soft button under "123..." to switch to letters.  Then you can enter first or last names using the vintage Multitap protocol to type the letters until the name you want appears, then select and dial.  We don't need that fancy T9 entry.